HR Manager

An HR Manager – Employee Relations and Compliance shall:

• Oversee and maintain control and supervision over the functions of the Human Resources
• Supervisor – Recruitment and Selection process, Employee Relations, Records Supervisor, Human Resources Business Partners (HRBPs), and other members of the Human Resources – Employee Relations.
• Administer efficient working of all team member services and develop effective programs for all employee programs and manage all communication with employees in compliance with all policies.
• Administer all communications with all employees and managers and identify all issues for various programs and assist all team members in all government agency policies and procedures and manage all recruitment activities and associate training.
• Perform investigation of various employee activities and resolve all issues and provide support to all organization activities and facilitate efficient quality services in all programs and manage communication with all employees.
• Provide technical support to all internal and external programs and maintain effective professional relationships with all employees and administer all projects and develop and implement various personnel programs and recommend ways to reduce cost.
• Develop and execute various orientation programs for new employees and help understand all job responsibilities and company policies and procedures and supervise the effective working of all affirmative action plans and achieve all objectives.
• Manage all associate activities with employees to plan and supervise all actions and participate in all unemployment hearings.
• Design and provide updates to all job descriptions and perform regular wage surveys on the same.
• Attend various seminars and meetings for the company and supervise all repairs for all employee programs and ensure efficient handling of all programs.
• Collaborate and perform various reviews for boards and manage all discrimination complaints and develop tools to mitigate all risks.
• Maintain knowledge of all unemployment appeals and participate in various company hearings and attend training seminars and resolve all issues faced by employees.
• Coordinate with employees and management to resolve all issues and recommend disciplinary action if required and participate in various SEC meetings. Serves as point-of contact for all ad Hoc and other related tasks that may be assigned from time to time.
• Make sure that the policies, rules and regulations are updated and not contrary to Ghana labor laws, regulations, and jurisprudence.
• Regulate the processing and/or disclosure of employees’ and candidates' sensitive personal information in compliance with Ghana Law.

Required profile for job ad : HR Manager

• You have completed a university degree with a focus on human resources or a comparable qualification
• You have 3 to 5 years of professional experience in the field of human resources and have worked strategically as well as operationally in your previous HR roles; ideally in an international context
• You see change as an opportunity to develop yourself and the company
• You have tried-and-tested Knowledge of the labour laws & people practices across Africa
• You are proficient in English, both written and spoken. French and/or Portuguese would be an advantage
• You are structured, analytical and have proven leadership skills
• You have strong communication skills, interpersonal relationship & confidence to drive change
• You have very good presentation skills, proactive and self-driven
• You have maturity to deal with complex and sensitive issues
• You have experience and Knowledge on on Budget / HR Overhead development and control
• You have experience and knowledge on Compensation & Benefits management
• You have experience and knowledge on Organisational Development topics (Performance and talent management).

Job criteria for job ad : HR Manager

Job category : HR, training, Management

Industries : Call centers, hotlines

Employment type : Permanent contract

Region : Greater Accra

City : Accra, Shiashie

‍Experience level : 5 to 10 years

Educational level : Bachelor

Spoken language : English Fluent

Key Skills : TALENT ACQUISITION, COMPLIANCE, HR TRAINING, LEADERSHIP, HR STRATEGY, TALENT MANAGEMENT, MANAGEMENT, RECRUITMENT, STRATEGY, TRAINING

Number of Position(s) :1