Missions:
- A Proctor assists a test taker in getting them into their exams.
- Maintain Academic Integrity during the proctoring process and complete multiple proctoring tasks at the same time without sacrificing customer service or efficiency.
- A proctor demonstrates basic troubleshooting skills before transferring a test taker to a technician to maintain continuity of service.
Required profile for job ad : Customer Service Representive (English and German)
- Must be fluent in English and German.
- Must be flexible as our schedule is subject to change constantly 24/7.
- Must be able to multitask and manage time effectively.
- Excellent written and verbal communication skills.
- Outstanding problem solving and organizational abilities.
- Must have ZDB2 or ZDFB or any related certification approved by an accredited German institutions in Ghana.
Job criteria for job ad : Customer Service Representive (English and German)
Job category : IT, new technologies
Industries : Call centers, hotlines
Employment type : Permanent contract
Region : Greater Accra
City : Accra, Shiashie
Experience level : Less than 2 years
Educational level : HND
Spoken language : German > fluent
Number of Position(s) : 25